Activities of call centres, Class 8220

Hierarchy of Class 8220

• Section NAdministrative and support service activities
• Division 82Office administrative, office support and other business support activities
• Group 822Activities of call centres
• Class 8220Activities of call centres

List of terms related whith SIC Code 8220

• computer
• distribution
• goods
• human
• information
• methods
• product
• provide
• public
• research
• services
• similar
• systems
• using

What activities does the Class 8220 contain?

This class includes:

~ activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints

~ activities of outbound call centers using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients